Select a data collection questionnaire or tool that has been designed by a healthcare organization to obtain feedback on their overall effectiveness or the effectiveness of a particular information system within the organization. These may be questionnaires that are administered online or in paper form.
There are several ways to find such questionnaires. For example, they may appear in a journal article reporting on their use. To locate such instruments, search the Kaplan Library business database on business evaluation topics that may be of interest to you or on the names of particular organizations that might be of interest to you. Some other possible sources of instruments or information about instruments include:
|.quantisoft.com/Industries/OrganizationalEffectiveness.htm”>Holistic Organizational Effectiveness Surveys – Quantisoftwww.quantisoft.comHolistic organizational effectiveness surveys assessing and increasing organization performance|
|.ets.org/test_link/about”>Test Link: About the Test Collection – ETS Homewww.ets.orgThe Test Collection at ETS is a database of more than 25,000 tests and other measurement devices, most of which were created by authors outside ETS.|
Spend some time reviewing the mission and goals of the organization you select so that you understand what they are trying to accomplish and why the questionnaire was used for evaluation. The names (and sources) of the instrument and the company in which it has been used should be included in your work.
Analyze the instruments to determine the following: